FAQ

We advise to dress for the weather when going on a tour however we may cancel the tour if we deem the tour to be unsafe due to inclement weather. In this instance you will receive a full refund or have the option to re book.

For walking tours we advise arriving 5-10 minutes early so we can check you in and introduce you to your guide before the tour commences.

Our punting tours are open tickets so be mindful of delays on weekends and public holidays. Arrive at least 30 minutes before your desired start time and 60 minutes before your desired start time on weekends and public holidays.

We will try to join you to the tour but if this is not possible please refer to our cancellation policy above.

Yes please check our School Groups page here.

Yes we offer a discount to students, youths and O.A.P’s.

We have a maximum capacity of 20 people per walking tour guide and 12 people per punting tour guide.

Yes depending on college opening times we normally enter Pembroke College and Trinity College backs on our classic walking tour route. We can arrange entrance to other colleges when you book a private tour.

Currently our walking tour guides speak English, Mandarin and Spanish.